Beauty Brand: Direct to Consumer Growth | Left Hand Agency
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Oslo Skin Lab product photo with gold overlay. Text in white: 2023 direct-to-consumer growth case study

GOAL: DEVELOP EUROPEAN DIRECT-TO-CONSUMER BEAUTY BRAND OSLO SKIN LAB'S (OSL) U.S. MARKET PRESENCE AND DRIVE WEBSITE CONVERSIONS.

The Challenge: 

  • Limited market exposure and brand awareness after recent U.S. launch.

  • Fine-tuning marketing strategies for the U.S. market versus established European playbooks.

  • Meeting established cost-per-acquisition goals through driving single purchases and subscriptions.

The Strategy: 

  • Research, test, and refine key target audiences for paid social.

  • Optimize budgets, audiences, and creative rotation via A/B testing to meet and exceed cost per acquisition (CPA) goals.

  • Manage multiple ad creative formats—carousels, user-generated content (UGC) video, and static image ads—across Meta, specifically Facebook and Instagram.

THE RESULTS: THE CAMPAIGN ACCELERATED DIRECT-TO-CONSUMER GROWTH BY TURNING PAID-SOCIAL AWARENESS INTO PURCHASES IN THE U.S. MARKET, IMPROVING ACQUISITION EFFICIENCY THROUGH TARGETED AUDIENCE TESTING AND CREATIVE OPTIMIZATION.

Performance:

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Substantial growth in paid media-driven sales

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38% of all site traffic attributed to all paid social media traffic

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41% increase in conversions attributed to paid media

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77% decrease in cost-per-acquisition within 2 months

Channel Used:

Meta 

The Conclusion: 

Left Hand Agency drove more purchases while substantially reducing cost per purchase. Our testing methodology and in-flight strategy refinements created a lasting impact on OSL’s growth and U.S. market share.

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